CCgroup Blog

Navigating telco turbulence: lessons for vendor marketing

The past 12 months have been turbulent and uncertain to say the least. Unsurprisingly, the COVID-19 pandemic has forced a change in the dynamic...

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Operators: now’s the time for interactive messaging

WhatsApp has just announced that as of next month, it would share its users’ data with its parent company, Facebook. Many in the tech industry are...

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Could the ‘new normal’ see ISPs eat operators’ lunch?

The other day I got an email from O2 to say it was time for a phone upgrade and as I logged into my O2 app—a rare occurrence may I add because, who ...

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Putting the subscriber first in turbulent times

There’s no doubt about it, in addition to fear and panic, coronavirus is bringing financial uncertainty, chaos and serious frustration to all parts...

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Bringing RAZR back

Last week's news from Motorola announcing a new RAZR phone took me right back to my 14th birthday. My parents, after much persistence from yours...

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What’s brand identity got to do with it?

If I were to tell you that operators were perceived by Joe Public as digital leaders, you’d probably laugh at me. But it’s true – the much-bashed,...

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5G: Let’s get real

Most of us in the telecoms world will be au fait with the UK’s progress towards deploying 5G. Following in the footsteps of EE and Vodafone, this...

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Huawei, you ok hun?

Unless you’ve been hiding under a rock the last few months, you’ll know that Chinese vendor, Huawei, has landed itself in hot water recently.

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A 4G network running on 1G customer service

Do you know how difficult it is to get a device replacement when yours gets lost or damaged? Well, it’s bloody hard – too hard, in fact. I can vouch...

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